Seller Communication Guide: Winter Jackets via CNFans Spreadsheet
Direct Communication Basics
CNFans Spreadsheet provides seller contact information for premium outerwear. Here's how to use it effectively for winter jacket purchases.
Finding Seller Contacts
Navigate the spreadsheet's outerwear section. Look for columns containing:
- WeChat IDs
- WhatsApp numbers
- Yupoo album links
- Taobao store links
- State the exact item you want
- Include product photos or links
- Ask about size availability
- Request current pricing
- Fill power: Ask for down fill specifications
- Weight: Request actual jacket weight in grams
- Materials: Confirm shell fabric and lining details
- Batch version: Inquire about production batch if relevant
- Actual measurement charts
- Chest, shoulder, and sleeve measurements
- Your height and weight recommendations from the seller
- Logo stitching close-ups
- Zipper hardware detail shots
- Interior tags and labels
- Down distribution photos
- Use simple sentence structures
- Avoid slang and abbreviations
- Send numbered lists for multiple questions
- Include reference images when possible
- WeChat: 1-4 hours during China business hours
- WhatsApp: 4-12 hours
- Taobao chat: Near-instant during working hours
- Bundle pricing for multiple items
- Return policies for sizing issues
- Shipping insurance for expensive pieces
- Refuse to provide QC photos
- Can't answer basic material questions
- Push for direct payment outside agents
- Have significantly lower prices than spreadsheet listings
- Shipping timeline updates
- Tracking number requests
- Issue resolution if problems arise
Premium jacket sellers typically maintain multiple contact methods. Choose based on your communication preference.
Initial Contact Template
Keep first messages short and specific:
Example: "Hello, interested in [jacket name] from your Yupoo. Do you have size L? What's the current price?"
Essential Questions for Winter Jackets
Before purchasing premium outerwear, confirm these details:
Sizing Communication
Never assume sizing matches retail. Request:
Most sellers can provide photos of measuring tape on the actual jacket.
Quality Verification Requests
Ask for QC photos before shipping. Specify what you need to see:
Language Tips
Many sellers use translation apps. Help them help you:
Response Time Expectations
Typical seller response times:
Factor in the 12-15 hour time difference when expecting replies.
Negotiation Points
For winter jacket purchases, you can reasonably discuss:
Don't push hard on pricing. Most spreadsheet sellers already offer competitive rates.
Red Flags to Watch
End communication if sellers:
Post-Purchase Communication
After ordering, stay in contact for:
Keep all conversations saved until your jacket arrives and passes inspection.